SHIPPING & RETURNS
NEW ZEALAND SHIPPING & HANDLING
- Non-rural $7.95
- Rural $11.95
- Bulky items i.e. 3 cushions $19.95
- Bulky items i.e. 4+ cushions $29.95
- Large items i.e. rugs $40.00
Please select correct shipping at checkout
1-3 Business days for South Island
3-5 Business days for North Island
Allow an extra 2-3 days for rural
International shipping - not currently available
RETURNS POLICY
We want you to love your SHEEP-ish purchase. If something’s not quite right, here’s how we can help:
Faulty or Damaged
If your order arrives faulty, damaged, or not what you ordered, please let us know within 14 days. Proof of purchase from sheepishdesign.co.nz is required. If you purchased from one of our stockists, please contact them directly for their return/refund process.
Change of Mind
If you change your mind regarding your purchase, you have 7 days from receiving your order to return it for a refund. Items must be unused, in original condition and packaging. Return shipping is at your cost. Proof of purchase from sheepishdesign.co.nz is required.
How to Start a Return
Simply email us at info@sheepishdesign.co.nz with your order number, and we’ll provide our return address details and begin the returns process.